KPO/BPO=Knowledge/Business Process Outsourcing

DIBA International provides KPO/BPO - Knowledge/Business Process Outsourcing -

KPO/BPO: "Is the delegation of one or more knowledge/business processes to an external provider who, in turn, owns, administrates and manages the selected process (es), under defined and measurable performance metrics"..Gartner Dataquest.

DIBA International has the experience, skills and worldwide resources to Analyze, Design, Develop, and Implement and Support any business processes for KPO/BPO consideration.

We have been delivering onsite and offshore KPO/BPO services to organizations in USA, Canada, India, Taiwan and the Middle East.

Key KPO/BPO opportunity areas are:
Consultancy
Re-engineering
Migration
System Analysis and Integration
Back office processing

Medical Transcriptions
Call Centre operations (Inbound and Outbound)
Application design, development and support
Self managed website design and development
Hosting and Managed Hosting Services
Onsite and offshore dedicated resources

DIBA International KPO/BPO Services' expertise and experience started in 1996 and  is supported form our operational centres/resources at Visual Quest India with over 200 man years of proven and established experience.

Benefits include:

* Ongoing operational efficiency improvements
* Reducing processing costs through continuous process improvements
* Improving service levels through accurate process monitoring and reporting
* Avoidance of long and costly development cycles to achieve a faster ROI
* Defining and enforcing 'best practice' processes
* Implementing effective change management capabilities.

Contact us to discuss how your business can benefit by DIBA International's KPO/BPO Services for a single person task or a complete department function.

With small or large processes, the same quality standards are applied. DIBA International has the know how and established business links to guarantee that KPO/BPO work for you.

Contact Diba International or call our KPO/BPO desk at 1-416 484 9661 or toll free from Canada and USA at 1-866 883 3422.